Privacy Policy

Last updated: February 15, 2026

GuardOps ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Information You Provide Directly

  • Contact Information: Name, email address, phone number, company name, and job title when you submit the contact form.
  • Communication Data: Messages, inquiries, and any information you provide in correspondence with us.
  • Account Information: If you create an account, login credentials and profile information.

Information Collected Automatically

  • Usage Data: Pages visited, time spent on site, referral source, browser type, operating system, and IP address.
  • Device Information: Device type, device ID, and mobile network information.
  • Analytics Data: Collected through analytics services to understand user behavior and improve our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support
  • To send you marketing communications (with your consent)
  • To improve our website, services, and user experience
  • To analyze usage patterns and trends
  • To detect and prevent fraud, abuse, and security incidents
  • To comply with legal obligations and enforce our terms
  • To personalize your experience and deliver targeted content

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We share data with third-party service providers who assist us in operating our website and conducting our business, subject to data processing agreements.

Business Partners

We may share information with partners for joint marketing or service delivery purposes, with your consent.

Legal Requirements

We may disclose information when required by law, court order, or government request.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

No Sale of Data

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Contact Information: Retained for 3 years after last contact or as required by law
  • Account Data: Retained for the duration of your account and 1 year after deletion
  • Analytics Data: Retained for 12-24 months depending on service provider
  • Legal/Compliance Data: Retained as required by applicable law

6. Your Rights

Depending on your location, you have the following rights regarding your personal data:

Right to Access (GDPR Article 15)

You have the right to request a copy of your personal data we hold.

Right to Rectification (GDPR Article 16)

You have the right to correct inaccurate or incomplete personal data.

Right to Erasure (GDPR Article 17)

You have the right to request deletion of your personal data, subject to certain exceptions.

Right to Restrict Processing (GDPR Article 18)

You have the right to restrict how we process your data in certain circumstances.

Right to Data Portability (GDPR Article 20)

You have the right to receive your data in a structured, commonly used format and transmit it to another controller.

Right to Object (GDPR Article 21)

You have the right to object to processing of your data for direct marketing and other purposes.

Right to Withdraw Consent

You may withdraw consent for processing at any time without affecting the lawfulness of prior processing.

Right to Lodge a Complaint

You have the right to lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us using the information provided in Section 12.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, including:

  • Encryption of data in transit (TLS/SSL)
  • Secure authentication mechanisms
  • Regular security audits and vulnerability assessments
  • Access controls and role-based permissions
  • Employee training on data protection practices

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

Essential Cookies

Required for website functionality (session management, security).

Analytics Cookies

Used to understand how visitors interact with our website (Google Analytics).

Marketing Cookies

Used for targeted advertising and marketing purposes (requires consent).

You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing personal information.

10. Children's Privacy

Our services are not directed to children under 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will delete such information and terminate the child's account.

11. International Data Transfers

If you are located in the European Union or other jurisdictions with data protection laws, your data may be transferred to and processed in countries that may not have the same level of data protection. We ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses (SCCs)
  • Binding Corporate Rules (BCRs)
  • Adequacy Decisions

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Data Protection Officer / Privacy Team

GuardOps

Email: [email protected]

Response Time

We will respond to your requests within 30 days (or as required by law).

Supervisory Authority (EU)

If you are in the EU and believe we have violated your rights, you may lodge a complaint with your local data protection authority.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last updated" date at the top of this policy. Your continued use of our services constitutes acceptance of the updated Privacy Policy.